Shipping policy
Shipping Policy
Thank you for shopping with I’m Up Next. We’re committed to getting your order to you as quickly and safely as possible.
Processing Time
- Orders are typically processed within 2–5 business days.
- During high-volume periods, launches, holidays, or special promotions, processing times may be slightly longer.
Shipping Time
Estimated shipping times after processing:
- U.S. Orders: 3–7 business days
- International shipping times may vary depending on location and customs processing.
Please note that shipping times are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Delays
I’m Up Next is not responsible for shipping delays caused by:
- Weather conditions
- Carrier issues
- Customs delays
- Incorrect shipping addresses provided at checkout
- High seasonal demand
Incorrect Addresses
Customers are responsible for entering the correct shipping information at checkout. If an incorrect address is submitted, please contact us immediately.
If an order has already shipped, we may not be able to make changes.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, I’m Up Next is not responsible for lost or stolen items. If you experience delivery issues, please contact the carrier directly.
International Orders
International customers may be responsible for customs fees, import duties, or taxes depending on their country’s regulations.
Questions?
For shipping questions or support, contact us at:
support@imupnext.com
(or replace with your actual business email)
At I’m Up Next, every package represents confidence, purpose, and the future of the next generation.