Refund policy

Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be unworn, unused, unwashed, and in original condition.
  • Products must be returned with original tags and packaging when applicable.

Non-Returnable Items

For hygiene and customization reasons, the following items are non-returnable:

  • Worn or washed apparel
  • Final sale items
  • Customized or personalized products
  • Gift cards

Exchanges

If you need a different size or received the wrong item, contact us and we’ll do our best to make it right based on available inventory.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We’ll review the issue and provide a replacement or refund if approved.

Refunds

  • Approved refunds will be sent back to your original payment method.
  • Please allow 5–10 business days for your bank or card provider to process the refund after approval.
  • Original shipping costs are non-refundable unless the issue was caused by us.